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Complaint

See also:
functions:
complaint - general language
 
skills:
complaints
 
 
 
 
 
 
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Complaint letter - error correction
 
Complaint letter (beauty oil) with c.25 errors for Students to find including grammar, conventions and HK English.
 
 
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Complaint letter - holiday accommodation
 
Complaint letter (unsatisfactory holiday bungalow) cut into strips for re-assembly + gap fill.
 
 
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Complaint letter - neighbour
 
14 gaps testing letter-writing phrases and tenses in complaint to landlord about a difficult neighbour.
 
 
 

 

 
 
 
Complaint letters - opening lines quiz
Ten-question gap fill quiz testing vocabulary / word forms for the opening lines of a complaint letter
 
 

 

 
 
 
Complaint letters - organization 1
Ss order descriptions of the functions of paragraphs in a complaint letter
 
 
Complaint letters - organization 2
Ss order paragraphs from an example complaint letter and match them against labels describing the paragraphs
 
 
Complaint letters - organization 3
Ss order the beginnings of paragraphs in a simple complaint letter about holiday accommodation.
 
 
Complaint letters - organization 4
Ss order the paragraphs in a simple complaint letter to a landlord about a tennant.
 
 
Complaint letters - organization - 5
Put paragraphs in order. Letter complaining about holiday bungalow
 
 

 

 
 
 
Ordering exercise - skin oil - paragraph 1
Order segments of a letter complaining about skin oil (1 /3)
 
 
Ordering exercise - skin oil - paragraph 2
Order segments of a letter complaining about skin oil (2 /3)
 
 
Ordering exercise - skin oil - paragraph 3
Order segments of a letter complaining about skin oil (3 /3)
 
 

 

 
 
 
Complaint letter gap fill
Gapped text - complaint about a faulty printer
 
 
Complaint letter gap fill 2
Letter complaining to a catering company
 
 
Complaint letter gap fill 3
Longer letter complaining about hotel accommodation
 
 

 

Material from other sources

 
 
 

 

 
 
 
New Cutting Edge Upper Intermediate students' book book cover 
New Cutting Edge Upper Intermediate students' book
Module 4 The mind  Page 46   A formal letter
Students listen to an advertisement for a product and then a letter complaining about the product
 
 
The Great Train Robbery
 
<i>Black Mirror</i>
 
Escape from the canyon