Level 4 (Wednesday)
In-class assignment 2 - common errors

I am writing to complaint about an Europe trip provided by your company.

About the accmmodation, the hotels were very uncomfortable.

For the food, it was inedible.

The bus was very dirty. On the other hand, the air-conditioning didn't work.

The hotels were very bad on this journey.

I had a very disappointed holiday.

All of the hotels didn't have private bathrooms

We were arranged to stay in four stars hotels.

I need to share the bathroom with other.

We had to pay the fee for the bus.

I had called your staff  for confirmation some points.

She replied me that the hotels were near to the downtown.

All of the guides did not speak Cantonese.

I had called your staff, Rebecca Lau, four times.

Each time she has been rude and unhelpful.

It would appreciate if you would look into this matter.

I demand that you refund my money back.

I think you should refund the fare of the ticket.

Otherwise, I would consider to refer the case to consumer council.

Thank you for your attention.

General points:

Grammar:
Phrases for organizing correspondence - regarding, concerning, with reference to, further to etc.
Linkers for addition and contrast - on the other hand, besides etc.
Adjectives - confusion of participle adjectives ed / ing
Quantity expressions - all of + negative construction / none of + positive construction
Tenses - past perfect, present perfect, past simple

Vocabulary:
provide  (overuse - check collocations)
trip, travel, journey, tour (confusion)
arrange  (check syntax)
need vs have to
fee, fare, price, charge etc (confusion)
staff (this is a group noun)
appreciate (check syntax)
refund (check precise meaning)

General points:

Grammar:
Phrases for organizing correspondence - regarding, concerning, with reference to, further to etc.
Linkers for addition and contrast - on the other hand, besides etc.
Adjectives - confusion of participle adjectives ed / ing
Quantity expressions - all of + negative construction / none of + positive construction
Tenses - past perfect, present perfect, past simple

Vocabulary:
provide  (overuse - check collocations)
trip, travel, journey, tour (confusion)
arrange  (check syntax)
need vs have to
fee, fare, price, charge etc (confusion)
staff (this is a group noun)
appreciate (check syntax)
refund (check precise meaning)