Functions and register in written English	

1 Functions relating to organization
function	formal written	informal written	
Greeting / salutation

	Dear Hanna
Dear Sir or Madam		
opening correspondence

	With reference to…		
concluding 

	In conclusion…
		
ending correspondence

	Yours sincerely…		
sequencing

adding extra information

	Incidentally,…		
enclosures / attachments

	I enclose…		

			

			

			

			

2 Functions relating to content
function	formal written	informal written	
giving news

			
giving good news

			
giving bad news

			
requesting

			
suggesting

			
offering

			
inviting

			
apologizing