ICA 1 - restaurant complaint letter - common errors I	

1	I am writing complain / to complain / to complain about  the bad service in / at / of  
your restaurant   which / where     I    have visited / visited / had visited on 3 May.	
2	I and my family / My family and I     had gone / had been / went  there 
for celebrating / to celebrate  our 25th wedding ceremony / party / anniversary	
3	There were six of us / We were six persons / There were six persons	
4	The fish was stale / had gone off and smelled bad	
5	Even / Even though  / Even if  we had requested a quiet table, we were 
arranged  to / given / put  a table next to a noisy group of people.	
6	We / Our request / was / were   rudely turned down  / turned down  with rude attitude 	
7	We requested  for/ asked for a table  nearby the window / by the window / window side.	
8	The waiter didn't / couldn't / wouldn't  change the table for us.	
9	The waitress was impolite / was offhand / had rude attitude	
10	The waiter turned down / rejected / refused  our request.	
11	She was not willing to / reject to / would not explain the menu for us.	
12	When we requested / asked the waitress to change / find / put another table….	
13	I asked your staff / a staff / one of your staff  to call the manager.	
14	You should explain / had to explain / should have explained / must have explained 
the rules relating to the discount voucher when I made the booking	
15	The waiter refused our request without reason / without giving a reason / unreasonable	
16	The waiter was not allowed to / not allowed / would not allow us to use the discount voucher.	
17	I am disappointed / dissatisfied / dissatisfaction / unsatisfactory  with the service provided by / at / in  your restaurant	
18	We ordered two set meals / sets of dinner / dinner sets	
19	I   would be appreciate / am appreciated / would appreciate it  if you would look into the matter.	
20	I demand    to refund / a refund / (that) you refund      my / your  money immediately.	

Answers	

1	I am writing to complain about  the bad service at 
your restaurant, which I visited on 3 May.	
2	My family and I went there to celebrate our 25th wedding anniversary.	
3	There were six of us.	
4	The fish had gone off and smelled bad	
5	Even though we had requested a quiet table, we were given a table next to a noisy group of people.	
6	Our request was rudely turned down.	
7	We asked for a table by the window.	
8	The waiter wouldn't change the table for us.	
9	The waitress was offhand.	
10	The waiter turned down / refused our request. (Either possible)	
11	She would not explain the menu for us.	
12	When we requested / asked the waitress to find another table….(Either possible)	
13	I asked one of your staff  to call the manager.	
14	You should have explained the rules relating to the discount voucher when I made the booking.	
15	The waiter refused our request without giving a reason.	
16	The waiter would not allow us to use the discount voucher.	
17	I am dissatisfied with the service at your restaurant.	
18	We ordered two set meals.	
19	I would appreciate it if you would look into the matter.	
20	I demand (that) you refund my money immediately.