Dear Sir or Madam,	Dear Ms Wong,	
I am writing to enquire about your English language summer courses in London. These have been recommended to me by a friend in Hong Kong who took a short course last summer at your school in Cambridge. I have seen your online brochure. However, there are some details I would like to confirm.	Thank you for your letter enquiring about our summer English courses in London.	
Firstly, I would like to know whether all of your teachers are native speakers and whether they use British or American English. I should also like to know what qualifications your teachers have. Another friend recently had a bad experience at a summer school in Oxford where the teachers were unqualified undergraduate students and were only teaching at the school as a part-time summer job.	Our teachers are all native speakers of British or American English. They all hold teaching qualifications and have substantial experience teaching English as a foreign language.	
I see from your website that the school is located in Bloomsbury. I will be staying with my sister, who lives in St John’s Wood.  I do not know London well, and I would like to know whether this would be convenient and approximately how long it would take to get to the school from here.	The school is located in Central London. The journey to St John’s Wood takes around 30 minutes by Underground.	
For the past two years I have been taking a part-time English language course at Hong Kong University. I have just finished the Advanced Certificate course using the course book Inside Out Advanced. Obviously, I do not want to cover the same work again so I would be grateful if you could tell me which class would be most suitable.	All students take an entry test on arrival at the school. Classes are allocated on the basis of their results in this test. The school currently uses the Headway series for advanced classes.
	
Finally, my friend told me that your school in Cambridge had a very good social programme with lots of visits to interesting places and opportunities to socialize with other students and teachers. She also said that she was one of only two Chinese students in her class, so she had to speak English at all times. This is particularly important to me as I would like to get as much speaking and listening practice as possible while in the UK. 	With regard to the social programme, there is a visit to a museum or other place of interest every week and there is also a weekly social function such as a party or disco. The school has a large student lounge where students can socialize.

Could you confirm that I would be in a similar class of mixed nationalities? I do not want to be in a class where a large number of the other students are Chinese speakers. I would also like some information about the social programme for the summer courses.	Our students are from many different countries and I can assure you that all classes have students from a wide range of backgrounds.	
I look forward to receiving your reply.	Please do not hesitate to contact me if you have any further questions and I look forward to welcoming you to the school next summer.	
Yours faithfully,	Yours sincerely,