Complaint letters: opening lines quiz

Enter the word you think is correct in the box and click 'Check' to check your answer. Click 'Hint' for the first letter.

 

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notes
Letters of Complaint
Good concise set of notes with downloadable examples
reading
There are no reading activities for this language point at present.
gap fill
Complaint letter gap fill
Gapped text - complaint about a faulty printer
Complaint letter gap fill 2
Letter complaining to a catering company
Complaint letter gap fill 3
Longer letter complaining about hotel accommodation
word ordering
Ordering exercise - skin oil - paragraph 1
Order segments of a letter complaining about skin oil (1 /3)
Ordering exercise - skin oil - paragraph 2
Order segments of a letter complaining about skin oil (2 /3)
Ordering exercise - skin oil - paragraph 3
Order segments of a letter complaining about skin oil (3 /3)
matching
Complaint letters - organization 1
Ss order descriptions of the functions of paragraphs in a complaint letter
Complaint letters - organization 2
Ss order paragraphs from an example complaint letter and match them against labels describing the paragraphs
Complaint letters - organization 3
Ss order the beginnings of paragraphs in a simple complaint letter about holiday accommodation.
Complaint letters - organization 4
Ss order the paragraphs in a simple complaint letter to a landlord about a tennant.
Complaint letters - organization - 5
Put paragraphs in order. Letter complaining about holiday bungalow
quiz
There are no quiz activities for this language point at present.
Related topic: complaints
audio
Business English: Customer complaints

Complaining
Two presenters discuss why British people sometimes don't complain and what they complain about when they do.