Telephone language quiz 1 - formal

Good morning, ________ ____ Jeremy Simpkins from Granada Investments.
1. This is
2. I am
3. My name
_________________ it be possible to speak to Mr Engels, please?
1. Could
2. Would
3. Should
I'm _______________ he's in a meeting at the moment.
1. afraid
2. sorry
3. regret
Will he be ________________ later?
1. available
2. convenient
3. possible
He ____________ be finished by four.
1. should
2. can
3. would
________________ to call me back? It's quite urgent.
1. Kindly request him
2. You may ask him
3. Could you ask him
Yes, certainly. I'll ______________________ .
1. give the message to him
2. make sure he gets the message
3. transfer the message to him