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complaint - general language

complaint - general language

See also:
skills: complaints
writing: complaint

Worksheets for complaint - general language
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Restaurant comlaint cards (747)
Twelve cards. Cut up. Students take it in turn to pick up a card. They must communicate the complaint on the card without using the underlined words.


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Restaurant complaint role play (122)
Pair work. Two role cards plus revision of negative adjectives


Book references for complaint - general languagePage top ↑

Speaking / listening skills books

Real Listening & Speaking 3 book cover Real Listening & Speaking 3 
Miles Craven   
Unit 3 I'm looking for a flat  Page 21 
Tenants phone a property agent about problems in their flats
Unit 4 I'd like a refund, please  Pages 22 - 23
Returning unsatisfactory items to a shop

General English adult course resource packs

Reward Intermediate Resource Pack book cover Reward Intermediate Resource Pack 
Susan Kay   
10 One of those days  Page 10 
One of those days Picture cue cards for complaints and requests
10 One of those days  Page 10 
Picture card cues for shop, restaurant, hotel etc complaints and requests.

Latest materials
Receptionist told to wear high heels or go home
Complete lesson Vocabulary: work clothes; skills: gender discrimination; grammar: reported speech.
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Complete lesson pdf
Grammar notes: Comparison with
Comprehensive grammar reference notes, illustrated.
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Grammar notes pdf