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complaint - general language

Complaint - general language

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The following ESL resources are available for Complaint - general language:

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Restaurant comlaint cards
Twelve cards, each with a sentence expressing a complaint at a restaurant - e.g This soup is cold. Students have to mime and guess the complaints.
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Restaurant complaint role play
Pair work. Two role cards plus revision of negative adjectives



Speaking / listening skills books

Real Listening & Speaking 3 book cover 

Real Listening & Speaking 3

Miles Craven   
Unit 3 I'm looking for a flat  Page 21 
Tenants phone a property agent about problems in their flats
Unit 4 I'd like a refund, please  Pages 22 - 23
Returning unsatisfactory items to a shop

General English adult course resource packs

Reward Intermediate Resource Pack book cover 

Reward Intermediate Resource Pack

Susan Kay   
10 One of those days  Page 10 
One of those days Picture cue cards for complaints and requests
10 One of those days  Page 10 
Picture card cues for shop, restaurant, hotel etc complaints and requests.


Comparison with as...as...

Comparison with <i>as</i>...</i>as...</as>: picture
Detailed grammar reference notes on comparison with as....
Three pages, illustrated. Includes positive and negative forms, modifiers and common similes.
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Download Comparison with as...as - grammar notes (PDF)

ESL lesson plans

Reading and vocabulary: workplace discrimination

Reading and vocabulary: workplace discrimination: picture
Work clothing vocabulary.
News story in graded English about woman who was sent home for refusing to wear high-heeled shoes.
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Download Dress code (PDF)

ESL lesson plans

Reading and vocabulary: How Donald Trump got rich: a tale of three Trumps

Reading and vocabulary: How Donald Trump got rich: a tale of three Trumps: picture
Three articles in graded English with lead-in and comprehension tasks.
Jigsaw reading for groups of three.
Grammar follow-up on participle clauses (PDF advanced version)
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Download Intermediate (PDF)
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Download Advanced (PDF)