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complaint - general language
 

Complaint - general language

See also:
skills:
complaints
 
writing:
complaint
 
 
 

The following ESL resources are available for Complaint - general language:

 
 
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Restaurant comlaint cards
Twelve cards. Cut up. Students take it in turn to pick up a card. They must communicate the complaint on the card without using the underlined words.
 
 

 

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Restaurant complaint role play
Pair work. Two role cards plus revision of negative adjectives
 
 

 

 
 
 
 

Speaking / listening skills books

Real Listening & Speaking 3 book cover 

Real Listening & Speaking 3 

Miles Craven   
 
Unit 3 I'm looking for a flat  Page 21 
Tenants phone a property agent about problems in their flats
 
Unit 4 I'd like a refund, please  Pages 22 - 23
Returning unsatisfactory items to a shop
 
 

General English adult course resource packs

Reward Intermediate Resource Pack book cover 

Reward Intermediate Resource Pack 

Susan Kay   
 
10 One of those days  Page 10 
One of those days Picture cue cards for complaints and requests
 
10 One of those days  Page 10 
Picture card cues for shop, restaurant, hotel etc complaints and requests.
 
 

ESL lesson plans

How Donald Trump got rich: a tale of three Trumps

US Election ESL worksheet 1 Donald Trump ESL worksheet 2 Donald Trump worksheet 3 Donald Trump ESL worksheet 4 Donald Trump ESL worksheet 5 Donald Trump ESL worksheet 6
B1 / B2 Complete lesson Skills: split reading; discussion; role play Vocabulary: business and economics

Download A Tale of Three Trumps for B1/B2 (PDF)
C1 Complete lesson Skills: split reading; discussion; Grammar: participle clauses

Download A Tale of Three Trumps for C1 (PDF)
 

US Election Special 2016

US Election ESL worksheet 1 US Election ESL worksheet 2 US Election ESL worksheet 3 US Election ESL worksheet 4
B2/C1 Complete lesson Vocabulary: politics, elections; skills: discussing elections and issues.

Download Politics and the US Election (PDF)
 

Wear high heels or go home: gender discrimination at work

Gender descrimination ESL worksheet 1 Gender descrimination ESL worksheet 2 Gender descrimination ESL worksheet 3
B2/C1 Complete lesson Vocabulary work clothes; skills: gender discrimination; grammar: reported speech.

Download Workplace gender discrimination (PDF)
 

English grammar notes

Comparison with as...as

Comprehensive grammar reference notes, illustrated.
Grammar notes on comparison with as..as 1 Grammar notes on comparison with as..as 2 Grammar notes on comparison with as..as 3
Download English grammar notes: comparison with as...as (PDF)